Job Title: Women’s Services Coordinator Department: Women’ Services

Reports to: Director of Women’s Services Revision Date: 9/12/23

Grade Level:18 Status: Full Time

Job Summary: The Women’s Services Coordinator is responsible for assisting with administrative operations as well as assisting with patient care as directed by the RN and Director of Women’s Services.

Duties/Responsibilities:

I. Clerical Duties: Assist in the coordination of day-to day administrative operations in the Women’s Services Department.

• Allowing visitors & family access to the unit by screening entries. Handle all visitors and situations tactfully, confidentially, professionally, and with courtesy
• Front desk duties of answering phones, sorting correspondence, faxing orders to pharmacy, dietary, etc. Handle incoming mail and respond promptly as needed, or forward to the appropriate person
• Fill all copiers, printers, and fax machines with paper each morning
• Calling outside providers to obtain the missing documents for upcoming surgery
• Call patients to registration for admission
• Obtain the information needed for admission including the H&P & labs printed from OB office EMR.
• Putting together the patient charts
• Taking apart charts after discharge
• Restocking of the unit including:
  • Delivery carts
  • Labor rooms after a delivery
  • Patient care rooms
  • Newborn cribs
  • Office supply orders
  • All stock and special order items
• Putting in work orders for equipment that needs servicing, or rooms that need repairs from engineering, alert Director
• Putting in IS&T work orders
• In-house ordering/printing – Provide list/needs to purchasing department.
• Appropriately and correctly entering scheduled inductions into induction binder schedule.
• Perform other duties as assigned.

II. Patient Care Duties

• Obtain Vital signs for patients
• Assist in transport, transfer, and discharge of patients
• Answering call bells and assisting with patient care as needed.
• Running lab specimens to the lab (Ie: ABGs on newborns) and wait for immediate results
• Set up delivery carts in the labor room

III. Major Responsibilities and Duties

• Birth Certificates – Organizing and ensuring that Final Birth Certificates are submitted to the City Clerk’s office within 5 business days. Including:
  • Ensuring information obtained in birth certificate packet is complete and accurate.
  • Entering the information in to the State Perinatal Data System (SPDS)
  • Confirming that the draft version of the birth certificate is correct.
  • Completing the Acknowledgment of Parentage form as necessary
  • Finalizing the birth certificate
  • Coordinating Provider signature
  • Delivery to the City Clerk
• Fetal Death Certificates – Organizing and ensuring that Fetal Death Certificates are complete and accurate and filed within 72 hours of demise.
• Generate HIV sheet-print maternal copy, newborn copy, and save a copy to OH drive
• Completing referrals for WIC, health department, and Options-fill out paperwork & fax
• Timely completion of patient charges for labor room patients.
• Assist as needed with departmental timekeeping including
  • Kronos daily maintenance
  • Schedule anywhere updates per staffing sheet
  • Review daily staffing sheet for completion
• Register patients for classes including:
  • Childbirth Education
  • Breastfeeding Education

Required Skills/Abilities (Unit Specific):

• Excellent organizational and time management skills, ability to handle several tasks simultaneously.
• Excellent communication, customer service and interpersonal skills
• Excellent verbal and written communication skills
• Ability to learn and apply all Oswego Health policies/procedures as they pertain to specific duties.
• PC Skills including Microsoft Office Suite use and application, use of internet per policy.
• Ability to complete documentation accurately and in a timely manner.
• Ability to accurately identify information to properly file, collate, or report data.
• Understands and complies with HIPAA and Protected Health Information rules and regulations.

Education and Experience:

• High school diploma or equivalent required.
• 1 year experience in patient care preferred.
• 2 years’ experience in administrative support role within healthcare setting preferred.

Working Conditions:

• Ability to sit and stand for extended periods of time, ability to life twenty (20) pounds.
• Moving, lifting or transferring of patients may involve lifting up to fifty (50) pounds
• Assist with weights of more than one-hundred (100) pounds, fine motor skills, visual acuity.

Pay Range: $20.20/hr

Employee salary is based on commensurate experience and other qualifications.

About Oswego Health:
The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system established in 1881, Oswego Health is proud to be Oswego County’s largest private employer. More than 1,300 employees spread throughout its 18 locations, work for the Oswego Health system, which includes the 132-bed community Oswego Hospital, a 32-bed psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community. The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County, as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services, and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, the healthcare system includes Oswego Health Medical Practice, a multi-specialty medical group offering the community accessible, high-quality healthcare. 100+ physicians and advanced practice providers offer an extensive array of services across CNY, including primary care and specialty care in the areas of orthopedics, cardiology, ENT, gastroenterology, breast care, general surgery, urology, and bariatrics.

EQUAL EMPLOYMENT OPPORTUNITY

Oswego Health is committed to providing equal opportunity in all employment-related matters, without regard to race (including traits historically associated with race), creed, color, religion, sex/gender, national origin, age, marital or familial status, disability, pregnancy-related condition, sexual orientation, gender identity, gender expression, transgender status, citizenship status, ancestry, arrest/conviction record, military or veteran status, domestic violence victim status, genetic predisposition or carrier status, reproductive health decision making, relationship or association with a member of a protected category, or any other legally protected characteristic. Decisions affecting your position including, but not limited to, recruitment, hiring, placement, promotion, transfer, compensation, benefits, training, tuition assistance, leaves of absence, disciplinary action, layoff/recall, and terminations will be made in accordance with this policy.